WHAT INFORMATION DO WE COLLECT?
We only want to collect personal information that is necessary to our provision of the Services. For the most part, we receive that information – such as your name, address, employee number, email addresses, phone numbers, scheduling details, and other employment information – from your employer.
We will also collect some information directly from you, such as the email address you use to login to the Services, your notification preferences, your login and password, and any details you might include in requests for leave. Please do not share any information in those requests that you would not want your employer or colleagues to see.
We may collect other information about you when you use the Services. This information may include the device you use to access our services, such as your computer, phone or tablet, but it may also include information about your operating system, browser type and IP address. We may collect or receive some of this information through the use of analytical technology or cookies to improve your experience when using the Services.
HOW DO WE USE AND DISCLOSE YOUR INFORMATION?
In general, we are simply going to use your information to enable us to provide you and your employer with the Services. Additionally, there could be circumstances where we are required by law to share some of your personal information and that information might be disclosed in relation to a merger, acquisition or sale of some or all of our assets or our business. If the latter happens, we will let you know.
We may use an anonymized history of your interaction with the system when conducting testing or research with respect to the Services, and we may disclose it to third parties, like Google, that assist us with analysing trends, such as which parts of the Services you and your colleagues use most. We may disclose technical performance metrics to third party services like NewRelic, Datadog or Sentry that monitor system performance and alert us of performance problems or errors.
We do not sell your personal information.
HOW DO WE SAFEGUARD YOUR INFORMATION?
We use best practices in storage and encryption to protect your personal information from unauthorized access, collection, use and disclosure.
Our team is trained to understand the importance of privacy and will use your information only to the extent necessary to provide the Services. We only retain personal information for as long as necessary to provide the Services and take appropriate safety measures when destroying or disposing of your information. We take steps to ensure that your information is only accessible to your employer in accordance with their scheduling policies.
Your privacy is important to us and we go to great lengths to safeguard your information. We review our security measures regularly and will update them as our business, the law and technology develop.
QUESTIONS / CONCERNS